Please inform us any experience problems you have with our goods, and we will do our best to solve the problem, we hope that you always be happy with your purchase, and hope that our products bring many generations of beauty.

It is important to understand that each item is handmade by individuals, and common problems may occur and can not be avoided; variations in carving, measurements, design and decoration may vary on each pieces.


If you are not satisfied with an item or if it is damaged in shipment, please contact us by e-mail immediately with detail picture of the broken item.
Dependant on the fault, we will either send replacement in your next container, put special discount if the breakage is repairable, or refund your money.

This guarantee is valid within 4 weeks since you received the order.